Returns & Exchanges Policy
At ArtStore Online, we want you to be completely satisfied with your home decor and art supplies. If your purchase doesn't perfectly fit your space, you can return eligible items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original packaging, ensuring all protective materials are included to prevent damage during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.
Receive Your Refund
Once our warehouse inspects the returned art, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing