Frequently Asked Questions
Everything you need to know about bringing premium art into your home.
How do you ensure the art isn't damaged during shipping?
We use industry-leading protective packaging, including acid-free glassine paper, heavy-duty corner protectors, and double-walled corrugated boxes to ensure your artwork arrives in gallery condition.
Do you offer framing services for your prints and canvases?
Yes, we offer a variety of handcrafted frames in wood, metal, and minimalist styles. You can select your preferred framing option directly on the product page before adding the item to your cart.
What is your return policy if the piece doesn't fit my space?
We offer a 30-day 'Love Your Art' guarantee. If the piece doesn't complement your home as expected, you can return it for a full refund or exchange, provided it is in its original condition and packaging.
Are the colors on the website accurate to the physical product?
While we use high-resolution professional photography to represent our art, colors may vary slightly depending on your monitor settings. We ensure our printing process uses archival-grade inks for maximum color fidelity.
How long will it take for my order to arrive?
Standard processing takes 2-4 business days, with shipping taking an additional 3-7 business days depending on your location. Custom-framed pieces may require an extra 5 days for artisanal assembly.
Do you provide certificates of authenticity?
Every limited edition print and original work of art purchased from ArtStore Online comes with a signed and dated Certificate of Authenticity to guarantee its provenance and value.